Tuesday, August 19, 2014

The Latest Trends In Business Telephone Systems

By Deanne Shepard


Without an efficient and productive communication network no company or any other organization can hope to survive. The tremendous pace of modern life demand that companies in Vancouver BC respond to their customers, partners and suppliers instantly and that they are available at all times. People are on the move all the time and they cannot afford to be out of touch. Conventional business telephone systems have failed to keep up with the changing needs of entrepreneurs and enterprises.

Internet based communication has proven to be up the exacting demands of modern enterprises. VoIP, or Voice over Internet Protocol has advanced at an incredible rate. It is gaining field against other communication networks at a rapid pace. In fact, conventional communication networks are declining fast. Clients love the efficiency and flexibility of internet communication. It offers a competitive edge that simply cannot be matched.

Traditional telephony does not offer a lot of flexibility. Once installed, it is very difficult to make changes, to upgrade or to even downgrade. Internet based arrangements, however, are highly flexible. The entire network is managed from a single central installation, regardless of how many remote sites and internal divisions there are. Clients can add or remove new sites and users at will.

One of the main benefits offered by internet telephony is the fact that users do not need to be in a specific location or at their desks in order to make or receive calls. They can, in fact, be almost anywhere. This fact, coupled with the fact that users are able to use devices such as laptop computers, tablets and smart phones to access the network is a recipe for productivity and efficiency.

The very best news for new clients is that they will save significant amounts on their communication bills. The cost of calls can easily be halved without having to enforce restrictions on users. Because there is a single installation more money can be saved because there is no need to employ operators at every division or location. Money is also saved because users do not have to return messages continually.

Even more savings can be achieved due to the fact that an internet based network requires only one installation per enterprise. Conventional PABX systems require constant maintenance and because there need to be an installation at every site, the cost can be extremely high. VoIP software is hosted by the service provider. This means that the client does not pay for ongoing upgrades and maintenance.

VoIP users continue to enjoy all the features that they got used to when using PABX systems. However, VoIP offers them a host of additional services that will help them enhance productivity and provide a much better client service experience. VoIP routinely offer conference calls, call forwarding to any remote location, fax to email and even voice to email facilities.

Efficient communication is without a doubt one of the most important factors that can determine the success of failure of any enterprise. VoIP offers clients not only efficient communication, but also substantial savings. It is feature rich and there is no reason to doubt that it will continue to become the preferred communication method.




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